Common Issues

Quick fixes for the most common Axle problems.

Button not showing

Symptoms: The button doesn't appear on your site

Solutions:

Check that the component URL is correct

Ensure you've published your Framer site

Clear your browser cache

Check browser console for errors

Symptoms: Payments aren't going through

Solutions:

Verify Stripe is connected in your dashboard

Check that Stripe is in live mode (not test)

Ensure your Stripe account is fully verified

Check Stripe's status page

Symptoms: Not redirecting after payment

Solutions:

Check your Success URL is a valid path

Ensure the URL starts with "/" for relative paths

For external URLs, include "https://"

Symptoms: Not receiving payment notifications

Solutions:

Check webhook URL in your Stripe dashboard

Verify webhook secret matches your config

Check server logs for webhook errors